+91 98200 96678
Crawford Market · Mira Road

Practice Area

Consumer Protection

Overview

A focused, client-first practice

From builders and banks to hospitals, e-commerce platforms and airlines, we represent consumers before the District, State and National Consumer Commissions. Our practice combines quick relief strategy with careful documentation to secure refunds, compensation and service directions.

Services

What we handle

  • Complaints before District, State & National Commissions
  • Builder delay, RERA-consumer parallel complaints
  • Medical negligence and hospital deficiency claims
  • Banking, insurance and NBFC service disputes
  • E-commerce, airline and telecom complaints
  • Consumer appeals and revisions

Who we help

Clients we represent

Home buyers
Patients and families
Bank and insurance customers
Online shoppers and travellers

How we work

Our approach

  1. 01
    Notice

    Pre-litigation notice under the Consumer Protection Act, 2019 to attempt quick resolution.

  2. 02
    Complaint drafting

    Detailed complaint with cause of action, deficiency and quantified compensation.

  3. 03
    Hearings

    Representation before the appropriate Commission — District, State or National.

  4. 04
    Enforcement

    Execution of orders and recovery of amounts awarded.

FAQ

Frequently asked

Which forum should I approach?+

Jurisdiction depends on the claim value — up to ₹50 lakh at District, up to ₹2 crore at State, above ₹2 crore at National Commission.

Can I claim compensation for mental agony?+

Yes. Consumer Commissions routinely award compensation for harassment, mental agony and litigation costs alongside refunds.

Ready to begin?

Discuss your matter with our consumer protection team.